Support
Primavera P6 Professional Project Management is a powerful yet easy-to-use solution for planning, managing, and executing projects and programs. Primavera P3 and Primavera SureTrak users who are interested in migrating to Oracle’s latest planning and scheduling tools: Primavera P6 PPM is the right product for you. It combines the powerful back-end capabilities of P3 with SureTrak’s ease of use.
We offer support in many ways like whether it is a software-user level problem or it is a project related query, we cover all the aspects completely and in full faith. Our clients prefer our support more than anyone else’s because we reach out to them, solve their problems and help them avoid any kind of intricacies. The scope of support is vast on our side and we hope that our knowledge would be apt for the void you might want to fill!
Wiznic World offers you the complete range of services that you need for your firm and the support that we provide you is the best in class.
Support Details
TECHNICAL SUPPORT: refers to a plethora of technically intricate solutions that WIZNIC WORLD provides to its clients.
ADVISORY SUPPORT: refers to the consultation provided by WIZNIC WORLD related to the queries put forward by the clients.
SOFTWARE LEVEL: for problems related to the execution of Primavera P6 and its operations
USER LEVEL: for problems related to any user malfunctioning or defects or queries
END TO END: for all the listed and unlisted problems along with training and verification
CLOUD BASED: for problems related to the server and its handling
ON CALL: for minor glitches and for ensuring streamlined flow of the project
PROJECT LEVEL: for the problems pertaining to project complications and modifications
EXECUTIVE SUPPORT: for problems regarding the executive level handling of Primavera P6
MANAGEMENT LEVEL: for problems with managerial incompetence or defects
CLIENT LEVEL: for problems with the client’s knowledge transfer and miscommunication
PRIMARY LEVEL: for all first hand adaptations, data collection and management related problems
SECONDARY LEVEL: for all research related, data manipulation, interpretation and implementation related problems and queries
How do we go about it?
- Easily search for knowledge articles
- Automatically display the relevant articles
- Focus on the most relevant solutions through search criteria
- Attach contents of the knowledge article directly into the query box
- Create a knowledge base article with one click by using existing resolved ticket content
- Track used solutions automatically for reporting on the most effective entries
- Define frequently asked questions (FAQs) and make available to end users
Why Wiznic World for Support?
- No need to invest in project management software training;
- No need to worry about short deadlines
- We offer the best consultants and a team of experts
- We bridge the gap of Project and Resources
- No need to invest in servers and hardware systems
- Benefit from experts having over 20 years of experience in developing and managing schedules
- No need to worry about your project specifications as we can provide you the numbers you want.
- We are there for you 24*7!
